Three things:

1. We’re the only solution that provides data on how disruptive patches have been on other networks so patching teams have insight into how likely the patch is to break something.
2. We’re free. Users can find and patch their vulnerabilities with our platform at no charge now and forever.
3. We were built from a blank sheet of paper to be an organically unified platform that both identifies and patches vulnerabilities in the same solution.

The platform is free to use, and you can review our Pro version pricing here. Without question, however, users will be able to find and patch their vulnerabilities with trackd for free forever. 

Every time a user installs a patch with our solution, we collect data on that experience. Specifically, we want to know if applying the patch caused a disruption. We take that disruption data, anonymize it, and then share it with everyone else on our platform. The more our users find and fix their vulnerabilities, the more disruption data that benefits everyone on the platform. We have a Pro version of the platform for those in need of more advanced capabilities, but finding and fixing your vulnerabilities with trackd will be free forever. 

Our agents collect a few things: installed applications/package name and metadata provided by the maintainer, operating system, logs related to patch installation, hostname and local ip address (these last two things are only necessary because humans need them to reason about their fleet).

Information shared with others on the platform is limited to: how many times a patch that a company needs to apply has been applied historically, number of times our agents detected a disruption while installing that patch, and number of times users have reported manually that a patch was disruptive.

None of this data is shared outside of our application and we have no reliance on any external AI/ML engines (like OpenAI) to conduct our analytics.